How does it work?

We’re an innovative new currency service, designed to help frequent travellers save money on currency whether for leisure or business. We make money on membership fees and nothing on exchange rates so you benefit from currency at rates that we guarantee to be the very best in the UK. If you find better rates on a like for like basis, we’ll refund you double the difference. Plus setting up an account and placing an order is quick and easy.

Whether you order from our secure website or our state of the art mobile app, we’ll deliver directly to your door on a next business day basis as standard* using Royal Mail Special Delivery Guaranteed by 1pm which is secure and fully insured.

Step 1 Sign Up

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Become a Member

Become a member and you’ll enjoy the complete range of benefits including free next day delivery on your first three currency orders. You’ll pay our annual membership fee as a single payment of £60 or 12 monthly instalments of £5.99 by credit or debit card or by direct debit. 

OR

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Be our Guest

As a guest you can test drive our service completely free of charge, enjoying many  of the benefits of membership.  You'll be able to place orders for a single currency, paying a one-off postage and packing fee, which varies according to the size of your order. You can upgrade at any time to become a member. 

Step 2 Order your currency

Choose your currency

From our website see live rate comparisons with the high street so you can see just how good our rates really are, and then choose how much you would like to order using our website or app.

Choose your delivery date

Provided you place your order before 1pm, our standard delivery is next business day by 1pm guaranteed* or choose an alternative date in the next 7 days if you prefer. Members pay nothing for the first three deliveries whereas guests pay a one-off postage and packing fee that varies according to the amount ordered. You can also pay to upgrade to a 9am or Saturday guaranteed delivery.

Pay for your order

When you’re happy with your currency amount and delivery preference, confirm your order and pay for it at checkout. Remember you can do this anytime of night or day from the comfort of your own home or wherever you prefer, for total convenience. We take the safety and security of customers personal information, order details and payments very seriously and have an extremely robust process in place for your complete confidence.

Step 3 Receive your currency

Track your order

When you’ve placed an order, we'll let you know when it has been dispatched from our secure distribution centre in Central London and you can track its progress in real time right to your door. You can do all this from our website but you may find that our app is more convenient.

Receive your order

Your order is guaranteed to arrive by 1pm next business day as standard* or other date or time selected in your order. Currency is dispatched in plain grey packaging with nothing to indicate what the contents are. Plus it’s fully insured all the way to your door so you can simply relax and look forward to your travels.

Step 4 Enjoy your savings

When you’ve received your currency you’ll have saved a significant sum compared to buying from the high street. Typical members save £341 per year but you could save as much as £203 in a single order. Just think what you could do with that money – spend it on a luxury treat during your travels or put it towards another overseas break later in the year.

Safety and Security

We take safety and security of our members, their identity and their money very seriously indeed. Here are some of the key ways we protect you and your money:

Safe and secure when you join our club

Becoming a member is extremely safe. We’ve partnered with Experian who are one of the world’s biggest identity protection companies which helps double check the identity of new customers and also prevents stolen identities from being exploited by fraudsters.

Safe and secure when you order currency

Ordering currency is very secure since we use WorldPay, the world's biggest online payments provider, to process your order. We never see or save any customer payment details so there is no risk to your account.

Safe and secure when your order is dispatched

Orders are dispatched from our secure distribution centre which handles hundreds of deliveries daily. We use discreet plain grey packaging which gives no indication as to the contents. Our distribution centre in Central London is regulated by the Financial Conduct Authority as an Authorised Payments Institution and registered as a Money Service Business with HMRC. The actual provision of travel money (also known as "cash FX") is not regulated by the FCA.

Safe and secure when your order is delivered

Your order will be delivered by Royal Mail Special Delivery Guaranteed by 1pm the next business day*, or pay a supplement for a 9am delivery. Royal Mail handles thousands of high value Special Deliveries every day to strict 9am or 1pm deadlines, Monday to Saturday. Your travel money is fully insured, right to your front door, for complete peace of mind.

Safe and secure when you use your currency

We use only ‘A’ grade notes with minimal rips and tears which might prevent them from being accepted overseas. They are also fully-screened so you can be confident of no embarrassing counterfeits.

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Delivery

We’ve developed a really user-friendly way of managing deliveries that combines customer convenience with absolute security. We think it’s a winning combination.

Delivery Charge

Members - Members benefit from having three deliveries included in the annual membership fee so there’s nothing extra to pay. Additional deliveries during each membership year are charged at standard Royal Mail Special Delivery Guaranteed retail prices.

Guests - Guests pay a one-off postage and packing fee for every order depending on the order value which is clearly shown before you confirm your order.

Delivery Date

For orders placed before 1pm*, our standard delivery is 1pm next business day, Monday to Friday, but if you’d prefer you can pay a supplement for a 9am and Saturday delivery. This applies to 95% of our currencies but there are a handful where a two day delivery applies.

However if you prefer you can also choose an alternative date in the following 7 days that would suit you better.

Order Insurance

Your currency is fully insured right to your front door for complete peace of mind, so you don't have to worry about it getting lost or stolen on the way home.

Delivering Your Order

Your order will be delivered by Royal Mail using the Special Delivery Guaranteed by 1pm service. The discreet plain grey packaging will not give any indication as to the contents for added peace of mind.

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How to Join

Joining Travel Money Club and setting up an account couldn’t be simpler. Its quick and easy.

You can test drive our service as a Guest completely free of charge, which allows you to experience our service and try out some of the features and benefits we offer.  There's no card or bank account details required, just pay-as-you-go for postage and packing on each currency order you place. 

But to benefit from the full range of services and benefits we offer, including free standard delivery on your first three orders, you can become a Member. To become a Member, you need a UK residential address, an email address and your choice of payment for the annual fee which can be made as a single payment or via monthly instalments. We accept credit or debit cards registered to you at your address or your bank account details if you'd prefer to set up payments via direct debit.

How to Order

When you’ve joined Travel Money Club, the easiest way to order currency is from our app which is free to download from the App Store or Google Play. You can also sign in and place orders via our website.

Simply select the currency or currencies you are interested in and we will provide a quote based on our live exchange rates. Once you are ready to proceed we'll lock in the exchange rates for 15 minutes whilst you choose your delivery options and make payment. You can complete an order in less than one minute.

WorldPay will securely process your card payment and we'll confirm your order within seconds. There's no need to access your online banking to pay by bank transfer and no waiting for confirmation of your order acceptance and delivery date. It's all done in one seamless transaction to give you complete confidence and absolute piece of mind.

We'll let you know as soon as we have despatched the order and you can track progress is real time right to your door. Place your order before 1pm and you could have your travel money safely in your home within 24 hours*.

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